What We Collect and Why It Matters
When you open an account, we collect the information you provide directly — your name, email address, phone number, and the payment method you choose to connect, whether that is DANA, OVO, or GoPay. We also collect transactional data each time you deposit or withdraw: the
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wallet used, the amount, and the timestamp. This is necessary to process your payments and maintain an accurate account history. We collect device and session data automatically — your IP address, browser type, device model, and pages visited. This helps us detect unusual login attempts and
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keep your account secure. We do not sell this data to third parties. Where you have linked a local e-wallet such as OVO or GoPay, we store only the reference token provided by the payment provider — not your full wallet credentials or PIN. Your DANA,
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OVO, and GoPay authentication stays within their own apps. Data is retained for as long as your account remains active and for any period required by applicable law in your jurisdiction. When you close your account, we begin the deletion process for personal data that is
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no longer legally required to be kept. Availability of our service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.